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France - Support Clients

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Title : Ingénieur Support Clients (H/F)

Job Type : CDI

Location : La Ciotat (13)

 

Description :

 

• iXBlue and divisions representative in front of customers,

• Representative of customer inside iXBlue,

• Follow all support procedures and processes,

• Open and follow-up on Hot-line, Hot-mail and customer requests,

• All equipment installations / demos / onsite support,

• Assure support in the geographical zone and occasionally outside this zone,

• Work with others in the global support team as required,

• Write and archive report after all missions in JIRA software.

 

Profile :

 

• A degree in Electrical or Electronic,

• 2 to 4 years of work experience in a technical support role,

• Experience with Inertial Navigation Systems (INS), marine electronics or integration or sensors in Marine survey, dynamic positioning (DP), and/or metrology fields,

• Strong customer orientated attitude and proactive nature,

• Self-motivated, technically curious, working attitude,

• Communicate fluently in English and Dutch,

• Strong analytical thinker, able to independently analyze iXBlue Equipment,

• Must be willing to travel up to 110 days a year (local and overseas).

 

Contact :

 

To express an interest in this position, please send your CV and a cover letter to :

• ix-jobs@ixblue.com with reference SSE NL in the subject,

• or by post: iXBlue Service (Recruitment) – A Hofmanweg 5A – 2031 BH Haarlem - NL.

 

We regret that only shortlisted applicants will be notified.

 

Ingénieur Support Clients (H/F)

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